AAV is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others.

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

When browsing our site you will sometimes see a list of other titles that customers who have purchased the title you are viewing have also purchased. This is aggregate data and is intended to help our customers find titles that may be of interest - this list does not identify individual customers in any way.

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

This web site takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption technology in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of your web browser eg Netscape Navigator and Microsoft Internet Explorer, becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

Once you place an order with us we send a welcoming email. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we will not send you such information unless you first request it from us or sign up to one of our mailing lists.

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.

If you have any questions about the security at our website, you can send an email to webmaster@ausadultvideo.com.au

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